April 18, 2019 |

How long does the refund take to process?

Once we receive the returned mattress, we will process your refund within 7 days.

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April 18, 2019 |

How do I receive my refund?

Our policy requires the following steps to receive your refund: Contact customer service by sending an email to help@tochta.com with your concerns. Quite often, we are able to provide a “quick fix” for your issue. If you are still not satisfied, we will provide you with a RMA number (Return Merchandise Authorization) along with an address for […]

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April 18, 2019 |

What is our policy?

We understand how some people are hesitant to purchase a mattress online, without being able to feel it and test it ahead of time. Because of that, we are pleased to offer you a risk free 100 night money back guarantee.

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